Become a client

How to become a client of Micronesian Legal Services Corporation.

Contact your local MLSC office. Each year, MLSC sets priorities for the cases we will handle, but not every office will handle every type of case within our priority areas. The best way to find out if MLSC can assist you is to contact the office and to ask. You can also complete the online request at the bottom of this page. We will respond as soon as possible.

Our priority setting process each year helps MLSC and each of our offices respond to the most important issues. But because we have limited resources, we can’t accept every case.

Who qualifies for MLSC services?

MLSC can represent individuals and groups whose income and assets are below established guidelines. When you contact our office, we will ask you questions about your income and assets to determine if you are eligible for our services. The financial eligibility guidelines we use change each year.

What should you bring the MLSC office?

You should bring all documents you have that are related to your case with you.

What can you expect as an MLSC client?

MLSC is committed to providing high quality legal services. We provide a range of legal services to our clients, from advice and preparation of documents to representation in contested matters. When you become an MLSC client for a case involving extended services, you and MLSC will sign a retainer agreement that says what work MLSC will do for you. MLSC will fully provide all services listed in the agreement in a professional, competent and timely manner.

As a client of MLSC, information and documents you provide to MLSC in confidence is protected by the attorney-client privilege. MLSC does not reveal confidential, privileged information to anyone without your consent.

What about fees?

Micronesian Legal Services Corporation does not charge a fee for any of its lawyer or notary public services. We ask clients, if they are able, to pay for costs such as court filing fees.

If you make payments to MLSC (for costs of mailing or publication or for filing fees, or toward an obligation like child support, or for any similar reason), you are entitled to a receipt and one will be issued to you at the time you make the payment.

Does MLSC provide outreach or community legal education/training to groups?

Yes. If you would like to request outreach or community legal education, please contact your local MLSC office.

Complaints and Compliments

At MLSC, we believe that our clients deserve to be treated with respect, and to receive competent and professional legal assistance.

Please complete a Client Satisfaction Survey form, and tell us how we are doing.

If you have a complaint concerning Micronesian Legal Services Corporation, please let us know. If you believe MLSC unfairly declined to provide assistance to you, or if you are not satisfied with the manner or quality of legal assistance we provided, please tell us.

You can make a complaint by:

• Speaking with any MLSC staff; or

• Calling MLSC’s Executive Director, in Saipan, at 670-322-6472, ext 305; or

• Submitting your complaint in writing to any staff

• Submitting your complaint online using the Client Satisfaction Survey form .

If you file a complaint, it will be investigated by MLSC’s Executive Director or someone appointed by the Executive Director to investigate your complaint.